Skip to main content
LegalAid-GA.org
About Us Feedback News
Take Our User Survey!
  
Georgia's web site for free legal information and legal services
    
 
Public Benefits > 
Public Utilities - Gas, Electricity, Telephone
Know Your Rights
Forms and Tool Kits
Community Help
Find a Lawyer
Find a Court
  Read information about your legal rights.
There are 30 resources  
  Consumer Information
 
   Compare Utility Rates (Separate Website)
This web site contains information to help you choose the best utility companies in your area. The web site also provides a complaint form if you are having trouble with a company that provides utilities.
By: Georgia Public Service Commission
  
   
   Telephone Services (Separate Website)
This web site contains information about telephone services and fraudulent scams for you to avoid.
By: Federal Trade Commission

    Read this in: Spanish / Español
  
   
   Water and Electric Service in Rental Property
This document answers common questions about utilities charges and services in connection with rented property.
By: Georgia Legal Services Program®
 
  
   
   Fast Facts on Consumer Rights (Separate Website)
This document provides some quick tips on your rights in certain consumer issues.
By: Barnes Law Group
  
   
   Consumer Corner for Georgia Utilities (Gas, Electricity, Telephone) (Separate Website)
This web site contains information about your basic utilities services, including (1) disconnection of gas, electricity and telephone services, (2) how to select utility services providers, (3) how to avoid scams, and (4) consumer savings programs.
By: Georgia Public Service Commission
  
   
   Georgia Relay - Phone Services for Deaf, Hard of Hearing and Speech-Impaired Georgians (Separate Website)
The website is for Georgia Relay, a public service that is available 24 hours a day, 365 days a year, to keep Georgians in touch by phone easily and often with their business associates, friends and families. To make a Georgia Relay call, just dial 7-1-1.
By: Georgia Relay 7-1-1
  
   
back to top      
 
  Disconnects and Disputes
 
   What to do When Utility Service is Disconnected This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
Loss of utility service is a particularly serious problem for older Americans, who can face serious illness or death from extreme weather conditions. The most frequent reason utility service is disconnected is for nonpayment of the bill. However, because utility service is such a practical necessity of modern life, there are often limits and procedural requirements placed on the ability of a utility to disconnect a customer. This web page examines some measures that advocates for the elderly can take when an client is facing disconnection of utility service.
By: National Consumer Law Center
  
   
   Dealing with Utility Companies Regarding Disputed Bills and Utility Deposits This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
This web page will give you some suggestions about how to handle your disputes with your public utility companies about bills and utility deposits.
By: National Consumer Law Center
  
   
back to top      
 
  Help with Utility Bills
 
   EarnBenefits Online (Separate Website)
Help with utilities and food stamps
By: Seedco
  
   
   H.E.A.T. - Heating Energy Assistance Team - Helping Low Income Georgians Meet Their Energy Needs (Separate Website)
This website discusses the application requirements for receiving H.E.A.T funds and provides helpful conservation tips that explain what you can do today to help lower your energy bills year-round.
By: H.E.A.T. - Heating Energy Assistance Team
  
   
   How To Help Older Americans Avoid Loss Of Utility Services This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
This website provides key sources for assistance, strategies for becoming current on utility bills, and fighting a termination of services.
By: National Consumer Law Center
  
   
   Low Income Home Energy Assistance Program (LIHEAP) (Separate Website)
LIHEAP is a federally-funded program to help eligible low income households meet their home heating and/or cooling needs.
By: U.S. Department of Health and Human Services

    Read this in: Spanish / Español
  
   
   Utilities Issues
I am considering apartments. What should I consider besides rent in determining how much I can afford?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
When renting an apartment who is responsible for setting up electric, natural gas, telephone, and water service. Who is responsible for the monthly charges?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
I am renting an apartment and am setting up utilities. How much should I budget for security deposits and connection costs?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
Utilities are included in my rent. Is that legal?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
What is master metering and how does it work?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
I rent an apartment in a complex with more than 20 units. My unit does not have a water meter. My landlord bills me for water. I think I am paying more than my fair share of the water bill. What can I do?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
I am renting a house. When I tried to have my water service turned on, I was told by the water company that I would first have to pay the $100 bill the prior tenant left. Do I have to pay that bill?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
I am renting a house. I moved in and found the water is supplied by a well. I am worried that the well water is unsafe. What can I do?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
I rent a home and the water coming out of the pipes looks brown and smells strange. My landlord says that the water comes from the city and is not his responsibility. Is that correct?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
I rented an apartment. The landlord has the electric service connected and the account is in his name but the bill comes to my rental address. My landlord wants me to open the bill and pay the electric company each month? Do I have to do that?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
I am considering renting a house which has a septic tank. Should I be worried?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
I live in an apartment with a balcony. I want to install a satellite dish. Can I?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
I am a landlord. My tenant left owing a water bill. Will the water company put a lien on my property if I don?t pay the bill?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
My rent includes utilities. I have paid my rent on time but my landlord is not paying the electric bill. What will happen if the landlord fails to pay the electric bills?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
Does a landlord have to maintain utility service in a vacant apartment?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
What happens if several people live in an apartment but the person whose name is on the utility bill moves out?
By: Georgia Legal Services Program®
 
  
   
   Utilities Issues
My tenants have not paid rent in several months. Can I turn off their utilities?
By: Georgia Legal Services Program®
 
  
   
   Utility Assistance Programs in Georgia (Separate Website)
The Georgia Public Service Commission has published a list of many utility assistance programs in Georgia.
By: Georgia Public Service Commission
  
   
back to top      
 
 
Adobe Acrobat Reader required. (If you are using a screen reader that does not support PDF format, copy the PDF link, and use the Access Adobe online form to convert this file to HMTL text.)
Get Acrobat Reader  
 
 
Disclaimer  
Powered by ProBono.Net

Copyright and Use Notice

This material is copyrighted by the authoring organization or individual. Legal information can change rapidly. Provided links are kept updated, permission is given to link to this material from a nonprofit, court or government website. Website material may be printed, copied and distributed only in its original format for non-commercial, informational purposes. The material may not be altered from its original format. Reproducing the material to promote a commercial purpose is expressly prohibited. Commercial enterprises are expressly forbidden from linking to our material or using our material in other ways. Legal Aid and GLSP are not liable for the distribution of out-of-date material or links. To inquire about appropriate use of this material, please contact 404-524-5811.

 

Information Not Legal Advice

LegalAid-GA.org provides general information only. This is not legal advice and cannot replace legal advice. You can get legal advice only from a lawyer.  Deadlines are extremely important in most legal matters. You may lose important legal rights if you do not hire an attorney immediately to advise you. Viewing this web site or sending an e-mail message through this web site does NOT create an attorney-client relationship.

Take our survey by clicking here!  Did you find the site helpful? Please tell us about your experiences on the website...

LegalAid-GA is a project of the Atlanta Legal Aid Society, the Georgia Legal Services Program and the Pro Bono Project of the State Bar of Georgia. This website was produced with funding from the Legal Services Corporation.

Atlanta Legal Aid Society     Georgia Legal Services Program     Legal Services Corporation    
 
   Need Help with Your Search?
 
 
You Are Here
GA

Choose Another Location
 
 
 
 
Choose Another Subtopic
Benefits for Immigrants
Emergency Help
Food Stamps and Food Programs
Health Care for Children
Health Care for Low-Income People
Health Care for People with Disabilities
Health Care for Seniors
Income Help (Welfare/TANF/Social Security/SSI)
Income Help for People with Disabilities
Monthly Bulletins for Clients
Unemployment Compensation
Veterans' Benefits
 
 
 
View All Subtopics
 
 
 
 
Resources in Other Languages
Arabic / العربية
Armenian / Հայերէն
Chinese / 中文
Creole / Kreyòl
Farsi / فارسی
French / Français
German / Deutsch
Haitian Creole / Kreyòl ayisyen
Italian / italiano
Japanese / 日本語
Korean / 한국어
Polish / polski
Portuguese / português
Russian / Pусский
Somali / Soomaali
Spanish / Español
Tagalog / Tagalog
Vietnamese / Tiếng Việt
 
 
 
 
  © 2001 - 2011, Georgia Legal Services Program, Atlanta Legal Aid Society & Pro Bono Net, All Rights Reserved.

Bobby WorldWide Approved 508 Level A conformance icon, W3C-WAI Web Content Accessibility Guidelines 1.0