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Answers to Basic Questions about Mediation and The Justice Center of Atlanta

Why Use Mediation?

Mediation is a powerful process that provides win/win solutions with a high-rate of long term success. While we cannot guarantee success for every participant, our clients experience the following benefits over users of traditional adversarial processes (like due process hearings, arbitration and litigation):

Faster conflict resolution; on average over 65% of mediated cases result in lasting settlements
Substantial reduction in financial and emotional costs of conflict
Mutually acceptable solutions
The process works for a wide range of conflicts.

How Mediation Works   

People with adversarial views talk together in the presence of a trained, neutral mediator who facilitates discussion. All parties work to reach agreement and find solutions that everyone can support.

Characteristics of the process include:

Discovery of mutual interests.
Joint problem solving.
Orientation to the future.
Creative, flexible solutions.
Respect for and sharing of differing expertise by the parties and representatives.
Control of the process by a neutral mediator.
Control of the outcome in the hands of the parties involved instead of a neutral third party. 

Who Uses Mediation

In over 60,000 cases, referrals have come to JCA from:

Courts
School Systems
Federal, State and Local Government Agencies
Nonprofit Organizations
Law Firms
Private Parties
Corporate Sector

Types of Mediated Disputes

Workplace/Employer/employee grievances
Contracts
Terminations
Discrimination
Harassment
Educational

Parent/Teacher
Teacher/Teacher
Student/Teacher
Teacher/Administrator
Special Education issues
Business

Lender/Borrower
Contracts
Real Estate

Sales
Commissions
Adverse Possession
Landlord / Tenant

Security deposits
Repairs
Damages
Juvenile

Fights
Vandalism
Neighborhood

Noise
Pets
Nuisances
Land use

For more information, contact The Justice Center of Atlanta:

The Justice Center of Atlanta, Inc.
976 Edgewood Avenue, NE
Atlanta, Georgia 30307
tel.404.523.8236
fax:404-523-3936
email:jcainfo@justicecenter.org