Questions and answers about common legal problems.
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There are 19 resources
Attorney General's Consumer Protection Section
(Separate Website)
The Consumer Protection Section of the Attorney General's office is responsible for enforcing Louisiana's consumer protection laws. This site has information and other resources, including a link to the page where you can learn about how to file a complaint about a consumer issue.
By: State of Louisiana
Cellular Phones -- Information for Consumers
(Separate Website)
See this fact sheet from the Federal Communications Commission about cellular phone service and cellular phone issues.
By: Federal Communications Commission
Consumer Brochures for Seniors -- Free
(Separate Website)
Brochures for seniors about scams, debt collectors, and more.
By: National Consumer Law Center
Consumer Information about Radio Service
(Separate Website)
See this fact sheet from the Federal Communications Commission for consumers with questions about radio broadcasts and service.
By: Federal Communications Commission
Dealing with Utility Companies
(Separate Website)
This item is aimed at older consumers. Learn about how to deal with the gas and electric companies, the phone company and others when there's a problem with your bill, your deposit or when service is cut off. There is also information about programs to help keep these bills down for seniors.
By: National Consumer Law Center
Facts about Telephone Service -- Federal Communications Commission
(Separate Website)
Find out what you can to about unwanted telemarketers, "slamming," and other telephone service issues. This is a basic fact sheet about telephone service from the Federal Communications Commission.
By: FCC -- Federal Communications Commission
File a Complaint with the FTC. Federal Trade Commission (FTC)
Watch this video from the Federal Trade Commissions Bureau of Consumer Protection to find out more about how to file a consumer complaint.
By: Federal Trade Commission
Guía del Consumidor y Mas
(Separate Website)
"¿Tiene alguna pregunta o algún problema como consumidor? Usted ha venido al sitio correcto para obtener ayuda, ahora con más información en español."
By: Centro Federal de Información para el Público de la Administración de Servicios Generales de los EE. UU.
Read this in:
Spanish / Español
How to Get Legal Help/Como Obtener Ayuda Legal
Information in English and Spanish about how to get help from programs that offer free help to qualified people. This slide show has an audio track in Spanish.
Lea aquí para aprender cómo obtener ayuda gratis con problemas legales, ayuda de los programas para las personas de ingresos bajos.
By: Southeast Louisiana Legal Services
Read this in:
Spanish / Español
Intenet Service -- Consumer Facts
(Separate Website)
Get the facts about your rights and your Internet service. Here is consumer information from the Federal Communications Commission.
By: Federal Communications Commission
Lawyer Referral and Information
(Separate Website)
Here is a link to the Lawyer Referral and Information page from the site of the Louisiana State Bar Association. Here are the individual numbers listed on that site:
Lawyer Referral Numbers
Baton Rouge:
(225)344-9926
Lafayette
(337)237-4700
Lake Charles:
(337)436-3308
New Orleans
(504)561-8828
Shreveport:
(318)222-0720
By: Louisiana State Bar Association
Phishing Scams -- the Federal Trade Commission tells you how to watch out.
Watch this video from the Federal Trade Commission to learn more about "phishing" scams and how to avoid them.
By: Federal Trade Commission
Satellite Service Issues for Consumers
(Separate Website)
See this fact sheet from the Federal Communications Commission about satellite dishes and satellite service.
By: Federal Communications Commission
Spam: Unwanted Text Messages and Email
(Separate Website)
Find out how you can protect yourself from spam on your mobile phone and on your computer.
By: FCC - Federal Communications Commission
Television and Cable Service -- Consumer Information
(Separate Website)
See this fact sheet from the Federal Communications Commission about television, cable service, and what consumers can do when they run into problems.
By: Federal Communications Commission
Utilities - Electricity, Natural Gas and Water
(Separate Website)
Tips on your choices and rights.
By: Consumer Action Website-Federal Citizen Information Center
Read this in:
Spanish / Español
Video: How to file a consumer complaint with the Federal Trade Commission
See this video from the FTC to learn how to file a complaint with this agency. This may help you deal with scams and ripoffs.
Read this in:
Spanish / Español
What is a Utility Allowance and how does it affect me? See this pamplet to learn more about utility allowances for people in public housing and other federally-subsidized housing.
By: National Housing Law Project
What you need to know about digital TV sets
(Separate Website)
This government web site tells you about the switch to digital television -- this page tells you about different kinds of digital TV sets. Find out the facts before you buy a TV!
By: DTV.gov
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