LawHelp Know Your Rights search results for Consumer Issues > Public Utilities: Gas, Electricity & Telephone

LawHelp.Org/LA is Administered by Southeast Louisiana Legal Services

	Consumer Issues > Public Utilities: Gas, Electricity & Telephone


	Questions and answers about common legal problems.

You won't need anything special to look at most of what we have here. But, for some resources, you will need Adobe Acrobat reader on your computer. To download this free software, click here.

There are 14 resources

	Attorney General's Consumer Protection Section (Separate Website) The Consumer Protection Section of the Attorney General's office is responsible for enforcing Louisiana's consumer protection laws. This site has information and other resources, including a link to the page where you can learn about how to file a complaint about a consumer issue. By: State of Louisiana


	Cellular Phones -- Information for Consumers (Separate Website) See this fact sheet from the Federal Communications Commission about cellular phone service and cellular phone issues. By: Federal Communications Commission


	Consumer Information about Radio Service (Separate Website) See this fact sheet from the Federal Communications Commission for consumers with questions about radio broadcasts and service. By: Federal Communications Commission


	Digital TV is coming -- find out about the switch (Separate Website) This government web site tells you about the switch to digital television. If you have an older television read to find out what you need to do to make it work with digital broadcast signals.


	Facts about Telephone Service -- Federal Communications Commission (Separate Website) Find out what you can to about unwanted telemarketers, "slamming," and other telephone service issues. This is a basic fact sheet about telephone service from the Federal Communications Commission. By: FCC -- Federal Communications Commission


	File a Complaint with the FTC. Federal Trade Commission (FTC) Watch this video from the Federal Trade Commissions Bureau of Consumer Protection to find out more about how to file a consumer complaint. By: Federal Trade Commission


	Guía del Consumidor y Mas (Separate Website) "¿Tiene alguna pregunta o algún problema como consumidor? Usted ha venido al sitio correcto para obtener ayuda, ahora con más información en español." By: Centro Federal de Información para el Público de la Administración de Servicios Generales de los EE. UU. Read this in: Spanish / Español


	Intenet Service -- Consumer Facts (Separate Website) Get the facts about your rights and your Internet service. Here is consumer information from the Federal Communications Commission. By: Federal Communications Commission


	Phishing Scams -- the Federal Trade Commission tells you how to watch out. Watch this video from the Federal Trade Commission to learn more about "phishing" scams and how to avoid them. By: Federal Trade Commission


	Satellite Service Issues for Consumers (Separate Website) See this fact sheet from the Federal Communications Commission about satellite dishes and satellite service. By: Federal Communications Commission


	Television and Cable Service -- Consumer Information (Separate Website) See this fact sheet from the Federal Communications Commission about television, cable service, and what consumers can do when they run into problems. By: Federal Communications Commission


	Utilities - Electricity, Natural Gas and Water (Separate Website) Tips on your choices and rights. By: Consumer Action Website-Federal Citizen Information Center Read this in: Spanish / Español


	Utility Bills and Security Deposits (Separate Website) Learn about public utilities' “duty to serve.” Public utilities are electricity, natural gas, water and local phone service that serve the general public. By: National Consumer Law Center


	What is a Utility Allowance and how does it affect me? See this pamplet to learn more about utility allowances for people in public housing and other federally-subsidized housing. By: National Housing Law Project


back to top


Adobe Acrobat Reader required. (If you are using a screen reader that does not support PDF format, copy the PDF link, and use the Access Adobe online form to convert this file to HMTL text.)

Click to hear a sound recording of this information.

Information Not Legal Advice. This web site has been prepared for general information purposes only. The information on this web site is not legal advice. Legal advice depends on the specific facts of each situation. Some information in this web site may not be correct for where you are. The information in this web site is not guaranteed to be up-to-date. The information in this web site cannot replace the advice of competent legal counsel licensed in your state.

Lawyer Advertising. In some jurisdictions this web site may be considered lawyer advertising. The hiring of a lawyer is an important decision that should not be based solely upon advertisements.

Any listing of an attorney does not constitute a recommendation of the attorney. Before hiring any attorney, you should investigate the attorney's reputation and qualifications.

Links. This web site contains links to other resources on the Internet. Those links are provided as citations and aids to help you identify and locate other Internet resources that may be of interest, and are not intended to state or imply that we sponsor or are affiliated or associated with the persons or entities who created such sites, nor are the links intended to state or imply that we are legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links.

E-mail. Viewing this Web site, or transmitting an e-mail message through this Web site, does not create an attorney-client relationship. Sending e-mail to an attorney mentioned in this site does NOT create an attorney-client relationship between you and the attorney. Unless you are already a client of the attorney, your e-mail may NOT be protected by the attorney-client privilege. Moreover, unless it is encrypted, e-mail can be intercepted by persons other than the recipient. Deadlines are extremely important in most legal matters. You may lose important legal rights if you do not hire an attorney immediately to advise you. Many people do not check their e-mail daily, and some attorneys do not respond to unsolicited e-mail from non-clients.

Make LawHelp better! Click here to take our survey.

Your support makes a difference! Please mail your tax-deductible donation to:

Southeast Louisiana Legal Services

P.O. Drawer 2867

Hammond, Louisiana 70404