I bought a product from a door-to-door salesman. Can I get my money back?
About a month ago, a salesman came to my door selling vacuum cleaners. I bought it, and it worked the fine the first few times I used it, but now the switch doesn't even turn it on. I would like to return it and get my money back. Can I do this?
By: Legal Aid Service of Northeastern Minnesota-Duluth
How to Right a Wrong
(Separate Website)
This brochure explains your rights when it comes to mail and telephone order shopping, unordered merchandise, and door-to-door sales. It also tells you how to write an effective complaint letter and lists some resources for additional help.
By: Federal Trade Commission (FTC)
Read this in:
Spanish / Español
I co-signed a loan for my son to buy a car, and now he cannot make the payments...
My son talked me into co-signing a loan for a car with him. However, he has just lost his job and cannot make the payments. I am on Social Security and a pension, and so cannot afford the payments either. What should I do?
By: Legal Aid Service of Northeastern Minnesota-Duluth
Service Contracts
(Separate Website)
By: Federal Trade Commission (FTC)
The Cooling-Off Rule: When and How to Cancel a Sale
(Separate Website)
By: Federal Trade Commission (FTC)
Trial Offers: The Deal is in the Details
(Separate Website)
Where do I find information about my consumer/tax problem?
Click on the statement that is closest to your problem and get directed to a fact sheet with information on this topic.
By: Minnesota Legal Services Coalition State Support Center
Read this in:
Spanish / Español
Adobe Acrobat Reader required. (If you are using a screen reader that does not support PDF format, copy the PDF link, and use the Access Adobe online form to convert this file to HMTL text.)
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