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  GENERAL LEGAL INFORMATION ABOUT YOUR RIGHTS

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   Consumer Action Handbook This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
In this handbook, the GSA's Office of Citizen Services brings you the latest information on your consumer rights and responsibilities.
By: General Services Administration
  
   
   Co-Signing a Loan This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)

By: Federal Trade Commission (FTC)
  
   
   How to Right a Wrong (Separate Website)
This brochure explains your rights when it comes to mail and telephone order shopping, unordered merchandise, and door-to-door sales. It also tells you how to write an effective complaint letter and lists some resources for additional help.
By: Federal Trade Commission (FTC)

    Read this in: Spanish / EspaƱol
  
   
   I co-signed a loan for my son to buy a car, and now he cannot make the payments...
My son talked me into co-signing a loan for a car with him. However, he has just lost his job and cannot make the payments. I am on Social Security and a pension, and so cannot afford the payments either. What should I do?
By: Legal Aid Service of Northeastern Minnesota-Duluth
 
  
   
   Service Contracts (Separate Website)

By: Federal Trade Commission (FTC)
  
   
   The Cooling-Off Rule: When and How to Cancel a Sale This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)

By: Federal Trade Commission (FTC)
  
   
   Trial Offers: The Deal is in the Details This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)

By: Federal Trade Commission (FTC)
  
   
   Warranties (Separate Website)

By: Federal Trade Commission (FTC)
  
   
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