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| Better Business Bureau of Upstate New York |
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| WHO WE ARE |
The Better Business Bureau Serving Buffalo, Niagara Falls, Rochester, Albany and Syracuse Regions is a private non-profit organization supported largely by membership dues paid by businesses.
The Better Business Bureau:
- provides reports on businesses that will be helpful to you before making a purchase.
- provides information about charity groups and organizations
- helps resolve consumers' disputes with businesses through conciliation, mediation and arbitration
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| HOW TO GET HELP |
| Choose ONE of the following ways to get help: |
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 To contact this group, FOLLOW THE INSTRUCTIONS below: |
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Better Business Bureau services provided to the public via website at http://www.upstateny.bbb.org or by writing to us at our Regional office of 741 Delaware Avenue, Suite 100 Buffalo, NY 14209.
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To contact this group, CALL NY callers: 800-828-5000, non-NY: 716-881-5222 |
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Please be aware that we charge a small service fee of $5.00 for inquiry and complaint settlement services handled by live operators.
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To contact this group, VISIT ITS OFFICE at
Regional Office: 741 Delaware Avenue, Suite 100 Buffalo, NY 14209
Branch Office:
55 St. Paul Street
Rochester, NY 14604
Branch Office: 1153 W. Fayette Street, Suite 301
Syracuse, NY 13204
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| | Monday: | | 9:00am - 5:00pm |
| | Tuesday: | | 9:00am - 5:00pm |
| | Wednesday: | | 9:00am - 5:00pm |
| | Thursday: | | 9:00am - 5:00pm |
| | Friday: | | 9:00am - 5:00pm |
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| This group does not provide legal representation in court. |
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| WHO WE SERVE |
| See below for an explanation of restrictions on who we can serve. |
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| Area(s) Served:
Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Rensselaer, Saint Lawrence, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Steuben, Tioga, Tompkins, Warren, Washington, Wayne, Wyoming, Yates
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Wheelchair Accessible: Y
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| TYPE OF HELP |
| This group provides the following types of services based on your legal needs and its resources: |
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Self-Help Materials
Other- Complaint mediation.
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(Get more information about
types of services.)
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GENERAL CONTACT INFORMATION
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| Last Updated: 06/22/09 |
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