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Home Energy Assistance Program (HEAP) and Public Utilities
 
 
Public Utility Law Project of NY, Inc.
 
WHO WE ARE

The Public Utility Law Project (PULP) represents residential low income and rural consumers seeking to advance universal service, affordability, and consumer protection in utility, telecommunications and energy-related matters. 

 
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HOW TO GET HELP
   To contact this group, CALL 1-800-255-PULP
 
 Monday: 9-5
 Tuesday: 9-5
 Wednesday: 9-5
 Thursday: 9-5
 Friday: 9-5
  Please have utility notices and public assistance invoices regarding utility benefits.
  Check PULP's website Help Center for general utility consumer information about rights, remedies and frequently asked questions. WWW.PULP.TC
 
 
WHO WE SERVE
See below for an explanation of restrictions on who we can serve.
 
Area(s) Served:  all state
Wheelchair Accessible: Y
 
 
TYPE OF HELP
This group provides the following types of services based on your legal needs and its resources:
 
  Self-Help Materials- On the web
  Other- Telephone Consultation

(Get more information about types of services.)
 
 
Emergency Instructions
If your problem is an emergency as described below, follow the contact instructions for emergency cases. Most offices are open on weekdays from 9 a.m. to 5 p.m., unless otherwise noted.
 
What is an Emergency?  Actual or impending termination of utility service (gas, electric, telephone) or termination of non utility energy service (oil, propane, etc.) or denial of emergency utility or energy assistance (LIHEAP, 131-s assistance, etc.).
 
Emergency Contact Information:  1-800-255-PULP
 
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GENERAL CONTACT INFORMATION
Telephone:(518) 449-3375 , (800) 255-7857
Fax:(518) 449-1769
Email:info@pulp.tc
Web site:www.pulp.tc
 
Last Updated: 02/28/11
 
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