Home Energy Assistance Program (HEAP)
(Separate Website)
The HEAP program can help you pay your heating bills if you qualify for help.
By: Legal Assistance of Western New York, Inc.® - Geneva Office
HOME ENERGY ASSISTANCE PROGRAM APPLICATION 2010-2011
(Separate Website)
HOME ENERGY ASSISTANCE PROGRAM APPLICATION
2010-2011. The season is currently closed with plans to reopen the application in the Fall of 2011.
By: The Office of Temporary and Disability Assistance
INSTRUCTIONS FOR COMPLETING THE HEAP APPLICATION
(Separate Website)
INSTRUCTIONS FOR COMPLETING THE HEAP APPLICATION
By: New York State Office of Temporary and Disability Assistance
2011-2012 HEAP Local District Contacts & Heating Emergency Contacts After Hours
(Separate Website)
2011-2012 HEAP Local District Contacts & Heating Emergency Contacts
By: New York State Office of Temporary and Disability Assistance
Home Energy Assistance Program (HEAP)
(Separate Website)
HEAP may help you pay for Electricity, Propane, Natural Gas, Wood, Oil, Kerosene, Coal, or any other heating fuel
By: New York State Office of Temporary and Disability Assistance
Are You Paying Your Neighbor's Utilities?
(Separate Website)
Understanding Shared Meters
By: National Fuel
Your Rights as a Residential Gas or Electric Customer
(Separate Website)
The HEFPA rules give you responsibilities as well as rights in dealing with the utility that provides your natural gas, electric or steam service. This PSC Guide describes the highlights of those rules, and lets you know how you can get help when you feel your rights have been violated.
By: Public Service Commission
Deferred Payment Agreements
(Separate Website)
A Deferred Payment Agreement (DPA) is an agreement between you and a utility company to pay for back bills in monthly installments
By: Neighborhood Legal Services, Inc.
How to File a Complaint Against a Utility Company
Provides links to government agencies and non-profit organizations that accept complaints against public utility companies.
By: LawHelp.org/NY
Public Utility Law Project (PULP) Customer Help and Information Center
(Separate Website)
Provides information on public utility issues, including getting utility service, preventing termination, obtaining a payment agreement, and applying for special rates avaliable to some low-income customers.
By: Public Utility Law Project
New York City Consumer Protection Law in Brief
(Separate Website)
All NYC businesses should be familiar with the Consumer Protection Law. This guide provides descriptions of the rules that apply to all businesses, and those that apply to particular businesses.
By: New York City Department of Consumer Affairs
What You Should Know About Emergency Assistance and DSS/HRA
(Separate Website)
If you have an emergency, you may be able to get help from your local Department of Social Service (DSS) office. (If you live in New York City, you can ask for Emergency Assistance from your local Human Resources Administration (HRA) office)
By: Legal Assistance of Western New York, Inc.® - Geneva Office
myBenefits!
(Separate Website)
The fast and easy way to find out about many health and human services programs and how to apply for them - anytime and anywhere.
By: New York State Office of Temporary and Disability Assistance
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