Self-help information through various links, documents, publications, etc. Check the Community Directory Channel for more resources.
There are 54 resources
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Telephone, Internet, and Mail
Fast Facts - How to File a Complaint
(Separate Website)
PDF document (may load slowly).
By: SC Department of Consumer Affairs
Fast Facts - How to Remove Your Name from Solicitation Lists
(Separate Website)
PDF document (may load slowly).
By: SC Department of Consumer Affairs
Fast Facts - Nigerian Scam
(Separate Website)
PDF document (may load slowly).
By: SC Department of Consumer Affairs
Fraud - Questions to Ask the Telephone Charity Solicitor
(Separate Website)
SC Department of Consumer Affairs
FTC Web Site: E-Commerce and The Internet
(Separate Website)
Education is a key tool to prevent consumer injury. In this section of our website, you?ll find publications with advice on avoiding scams and rip-offs, as well as tips on other consumer topics.
By: Federal Trade Commission
How to Get Off a Mailing List
(Separate Website)
To receive less commercial advertising mail, you can register for The DMA's Mail Preference Service (MPS), which allows you to "opt out" of national mailing lists. The Mail Preference Service is available to companies for the sole purpose of removing your name and address from their mailing lists. This service does not apply to mail sent to your business address. Please note, The Direct Marketing Association does not provide marketers with consumer mailing lists or do consumer mailings.
By: Direct Marketing Association
National Do Not Call Registry
(Separate Website)
The National Do Not Call Registry is open for business, putting consumers in charge of the telemarketing calls they get at home. The Federal government created the national registry to make it easier and more efficient for you to stop getting telemarketing calls you don?t want.
By: Federal Trade Commission
National Do Not Call Registry
(Separate Website)
telemarketers cannot call your telephone number if it is in the National Do Not Call Registry. You can register your home and mobile phone numbers for free. Your registration will be effective for five years.
By: Nationall Do Not Call Registry
National Do Not Call Registry
(Separate Website)
The National Do Not Call Registry is open for business, putting consumers in charge of the telemarketing calls they get at home. The Federal government created the national registry to make it easier and more efficient for you to stop getting telemarketing calls you don?t want.
By: Federal Trade Commission
Online Search for Charitable Organizations
(Separate Website)
By: SC Secretary of State
Stop Phone Slamming - Switching of Your Long Distance Phone Service Without Your Knowledge
(Separate Website)
Stop Phone Slamming - Switching of Your Long Distance Phone Service Without Your Knowledge or Consent
By: National Consumer Law Center
Telephone Services
(Separate Website)
This web site contains information about telephone services and fraudulent scams for you to avoid.
By: Federal Trade Commission
The Savvy Consumer's Guide - Long Distance Shopping Guide
(Separate Website)
PDF document (may load slowly).
By: SC Department of Consumer Affairs
The Savvy Consumer's Guide - Taming Telemarketers
(Separate Website)
PDF document (may load slowly).
By: SC Department of Consumer Affairs
What To Do If You?ve Become The Victim Of Telemarketing Fraud
(Separate Website)
Americans lose an estimated $40 billion each year due to the fraudulent sales of goods and services over the telephone. The elderly are frequently targeted. Studies have shown that fraudulent telemarketers direct anywhere from 56% to nearly 80% of their calls at older consumers. It is often difficult to recover money lost to a telemarketing scam. Even so, there are several practical actions that you can take to minimize losses and avoid future scams.
By: National Consumer Law Center
Advertising - FTC Web Site on Consumer Rights and Business Obligations
(Separate Website)
This web site contains over 100 documents covering consumer rights in connection with product advertising, ways for businesses to stay in compliance with the requirements of the law, and guides and policy statements of the Federal Trade Commission on advertising. The documents may be read and printed from the screen or printed in PDF format.
By: Federal Trade Commission
Avoiding Living Trust Scams: A Quick Guide for Advocates
(Separate Website)
Dishonest living trust salespeople prey on seniors' fears that after their deaths, their life savings and assets will be stolen by the government or by predatory probate attorneys. These salespeople use high-pressure tactics and deceptive claims to coerce vulnerable seniors into buying a product that many of them don't need. Seniors are bombarded with advertisements, phone calls, and pitches from door-to-door salespeople insisting that living trusts work best for everyone. This may be true for some. For others, buying a living trust is simply a waste of limited resources.
By: National Consumer Law Center
Be on the Alert against Fraud
(Separate Website)
The FTC, the nation?s consumer protection agency, works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and provides information to help consumers spot, stop and avoid them.
By: Federal Trade Commission
Beware of Dishonest Immigrant Consultants
(Separate Website)
Recent immigrants who don't speak English fluently are easy prey for dishonest people who pretend to help them. This brochure, by the National Consumer Law Center helps you protect yourself against dishonest immigrant consultants.
By: National Consumer Law Center
Complaint Services
(Separate Website)
The South Carolina Consumer Protection Code gives the South Carolina Department of Consumer Affairs' Administrator broad powers and responsibilities to accept all types of complaints dealing with any consumer transaction arising out of the production, promotion or sale of consumer goods and services. The Division of Consumer Services is responsible for processing and evaluating consumer complaints received by the Department. The division endeavors to determine the probable basis and merit of each complaint. The evaluation of each complaint also includes advising consumers of the results of our determination.
By: SC Department of Consumer Affairs
Adobe Acrobat Reader required. (If you are using a screen reader that does not support PDF format, copy the PDF link, and use the Access Adobe online form to convert this file to HMTL text.)
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(Separate Website)
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