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Find Legal Help On Cash assistance for families (TANF and WorkFirst)
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By: Northwest Justice Project
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WorkFirst Sanctions
by: Northwest Justice Project

Introduction

This publication explains:

  • sanctions under the WorkFirst program; and
  • how to fight a sanction that is wrong.

What is a sanction?    

A sanction is a penalty that reduces the amount of money you get each month through TANF (Temporary Assistance for Needy Families).  DSHS may sanction your TANF grant when it decides that you failed or refused?without good reason--to do all the activities in your Individual Responsibility Plan (IRP) or to meet some other requirements of the WorkFirst program.  (Our publications called Questions and Answers about WorkFirst and WorkFirst Individual Responsibility Plans have more information. Get them at www.washingtonlawhelp.org or by calling CLEAR.) 

Your food assistance may also be reduced under the food stamp program rules.  Your medical assistance will not change. 
A sanction means a 40% reduction in the family's TANF grant. 

After six consecutive months in sanction, your TANF grant will close.  But, as described below, DSHS should give you chances to fix ("cure") the sanction before you reach the six-month mark and face termination of your TANF grant.

 
**Starting November 1, 2011, your TANF will be permanently cut off if you have been sanctioned for WorkFirst noncompliance three or more times since March 1, 2007. No one in your household will be able to get TANF again, either.

Why might DSHS sanction my TANF grant?

DSHS may sanction your grant if it decides that you "failed or refused" without "good reason" to:
  • Give your DSHS case manager information she needs to write or update your Individual Responsibility Plan (IRP) (our publication called WorkFirst Individual Responsibility Plans has more information on IRPs),
  • Go to scheduled appointments listed in your IRP,
  • Show that you are doing the best you can to do all of the activities listed in your IRP, or
  • Accept a job that complies with worker's compensation, safety, minimum wage, and other labor laws and does not have working hours, demands, or conditions that are unreasonable (such as not paying you on schedule) or that interfere with your religious beliefs or practices. 
There must be an IRP in place before DSHS can sanction you.  If you do not speak English well or at all, there must be a signed copy of your IRP in your primary language in your file.  If not, DSHS must cancel the sanction. 

If you disagree with your IRP, do not sign it.  But to avoid a sanction for refusing to sign your IRP, you should also request a Fair Hearing regarding your IRP right away.

What does DSHS have to do before sanctioning my grant?

DSHS must first send you a letter stating: 
  • what you did not do and

  • that you have ten days to contact DSHS to explain what happened. 

If you do not reply within ten days, DSHS will make its decision about the sanction without you.  DSHS should make sure you have been screened for family violence and other barriers to participation.  It will then use the information it already has to determine whether you were unable or able, but refused, to do what was required.

Before sanctioning you, DSHS must have a "case staffing" to determine why you did not do what you were supposed to.  DSHS will let you know about the staffing.  You must attend.   Your case manager will also attend, and other people involved with your DSHS case.  You may invite anyone you like to come with you. This is your chance to explain your good reason for not doing what DSHS thought you should.

If DSHS decides (with our without your input) to sanction your grant, it must then mail you a notice at least 10 days before the date that it will reduce your grant.  The notice must be written in your primary language and tell you: 
  • when DSHS plans to reduce your grant, and by how much,

  • what you were required to do but did not do,

  • what you can do to end the sanction,

  • the specific rule or regulation supporting the sanction,

  • how you can ask for and get a fair hearing to appeal the sanction, and

  • how you can keep getting your full grant during the appeal.

How can I show the sanction was wrong?

You can show the sanction was wrong and get your full grant back if:
  • you have actually done what WorkFirst requires, but the DSHS worker did not understand the facts or use the rules correctly

  • DSHS did not give you a written notice giving you ten days to contact them to explain what happened before imposing the sanction

  • DSHS did not give you advance or enough notice before reducing your grant (example:  the notice did not tell you exactly what you failed to do, or it did not cite the correct rule supporting the sanction WAC 388-310-1600)

  • the IRP that DSHS says you did not follow was never finished, was not given to you to read, or was not provided in your primary language

  • you had "good reason" for not doing the requirement(s) in your IRP. It was not possible due to events outside of your control.

Some examples of good reasons:
  • your health care provider writes a statement that a serious physical, mental or emotional condition interfered with your ability to participate

  • you were threatened with, or subjected to, family violence-- our publication called WorkFirst and the Family Violence Amendment

    has more information
  • DSHS did not send you a notice telling you what information they needed or about the appointment you missed

  • you could not find child care for your child under 13 that was affordable, appropriate, and within a reasonable distance normally expected in your community.  (Our publication called Working Connections Child Care has more information about child care assistance.)

  • your  transportation or child care arrangements broke down and you could not make new ones in time (if this happens, call your worker and ask the worker or on voicemail that the call be noted in your file, and make a note of the call yourself)

  • you could not find other care for a person age 13 or older who lives in your home who cannot care for him/herself

  • you had an immediate legal problem, such as an eviction notice

  • you are (or should have been) designated as a person receiving Equal Access (formerly, "NSA") services. DSHS either failed to make this designation or failed to provide or follow an accommodation plan.  See our publication called Necessary Supplemental Accommodations.

If I cannot show the sanction is wrong, how else do I get it removed from my grant?

If the sanction is for failure to follow the requirements in your IRP, you must start and continue to follow your IRP for four weeks in a row (28 calendar days).  After that, DSHS will lift the sanction and your grant will return to the normal amount, beginning with the month following your four weeks of participation.  If the sanction is for failure to provide information necessary to develop your IRP, DSHS should lift the sanction as soon as you provide the information.

What happens if my grant stays in sanction status for six months?

DSHS may close your TANF case (cut off your cash grant) if your WorkFirst sanction lasts for six months. 

What if I go off TANF while in sanction status, and then need to get back on TANF?

If you leave TANF while your grant is in sanction status, your grant will still be in that status if you start receiving TANF again within six months.  But if you leave TANF for more than six months, your grant will not be in sanction status when you start receiving TANF again.  Months in which your grant is sanctioned still count toward the 60-month TANF time limit.  For more information on the TANF time limit, see our brochure Questions and Answers on the TANF Five-Year Time Limit.

What things have to happen before my grant can be closed (after six months in sanction)?

After your grant has been in sanction for three months, your case manager should review your case to make sure DSHS has:
  • explained WorkFirst requirements to you;

  • explained how to end your sanction;

  • tried to talk to you to get you to participate; and

  • given you a chance to explain why you could not participate.  

Your case manager will also schedule a "non-compliance" case staffing.  DSHS will notify you of the case staffing.  You must attend.  Your case manager will invite other people who are working with your family.  If you do not attend this meeting, DSHS will make its decision without your input.   But DSHS should also try to visit you to talk to you about how to end your sanction.

If the case manager decides you are refusing to participate without a good reason, s/he will send your case of the CSO Administrator for review.  If the Administrator agrees with the case manager's assessment, s/he will send your case for final review by the DSHS "sanction review panel" in Olympia, recommending that your TANF case be closed. 

If the "sanction review panel" agrees with the recommendation to close your TANF case, DSHS must send you advance notice telling you: 
  • what you failed to do;

  • when they will cut off your grant;

  • how to request a fair hearing; and

  • how to end your penalties and keep your case open.

*    IMPORTANT:  If you disagree with the decision to close your TANF case, ask for a fair hearing and continuing benefits right away.  If you wait until after DSHS has closed your case, you will probably not be eligible for continuing benefits. 

What can I do if I disagree with the sanction?

If you disagree with a WorkFirst sanction, you may ask for a fair hearing.  You may do this by calling your welfare office, filling out a Fair Hearing Request at your local welfare office or writing to the Office of Administrative Hearings, P.O. Box 42488, Olympia, WA 98504.  If it is an emergency, you may ask to have your hearing held as soon as possible by calling the Office of Administrative Hearings at (360) 664-8717.  This is called an "expedited" hearing.  Please see our publication Representing Yourself at a Fair Hearing for more information.

You may keep getting the same benefits if you request a hearing within 10 days of the date on the notice or before the date the notice takes effect.  This is called "continued assistance."  If the sanction is upheld at the Fair Hearing, you may have to repay this assistance.  This is called an "overpayment."  But DSHS cannot collect more than sixty days of assistance and the amount of the overpayment will only be the amount of the sanction that was upheld.  If you are on TANF, DSHS can deduct only 5% of your grant per month.

How can I get legal help?

CLEAR is a toll-free intake, advice, and referral service run by Northwest Justice Project:  Call 1-888-201-1014 between 9:15 a.m. and 12:15 p.m., Monday through Friday.

Read DSHS?s sanction rule (WAC 388-310-1600) at your local library or on-line at http://apps.leg.wa.gov/WAC/default.aspx?cite=388-310-1600.  DSHS's policy guidebook, the WorkFirst Handbook, explains how the sanction process is supposed to work. Find it at http://www1.dshs.wa.gov/ESA/wfhand/3_6_1.htm

This publication provides general information concerning your rights and responsibilities. It is not intended as a substitute for specific legal advice.
This information is current as of the date of its printing,
October 2011.

© 2011 Northwest Justice Project. 1-888-201-1014
(Permission for copying and distribution granted to the Alliance for Equal Justice and individuals for non-commercial use only.)

Last Reviewed On: 10/31/11
 
 

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