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Welfare Fraud: What You Need to Know
by: Northwest Justice Project

What is welfare fraud?

The welfare office will suspect fraud if they feel:

  • you have intentionally misstated some information about your circumstances or
  • you have failed to reveal information which affects your eligibility for benefits.

Why would the Welfare office accuse me of fraud?

The Department of Social and Health Services (DSHS) asks you

  • to provide lots of information about your family when you apply, and
  • to report later changes.  

This is because federal government monitors DSHS to see if they make mistakes in issuing benefits (called an error rate), Welfare staff must make checks on your information. They do checks on all recipients.  They also often ask for additional information, or verification, to make sure you are eligible for benefits.  If the information you gave was wrong, they may think you lied.  They may then establish an "intentional overpayment" if you got benefits that you were not eligible for. 

What kinds of things does the Welfare office check?

They usually contact an employer or a landlord to verify your residence and rent and who lives in the household.  They regularly check what wages are reported to your social security number.  Example: they continue to check the social security numbers of people receiving benefits to see if there are new earnings reported to those numbers.  They look at state and national computers which may have information about you or your family.  The welfare office will also check whether child support is being paid.  They check for unreported bank accounts.

How does the office decide whether I lied or it was just a mistake?

 The welfare office looks for evidence in the case record which shows your intent.  They will decide it was an intentional overpayment if:

  • You knew what facts or changes to report
  • You knew when to report the changes
  • You had an opportunity to report, and 
  • You chose not to.

They may also send a FRED investigator out to gather more facts.

What is a FRED investigator?

The welfare office has a special unit called F.R.E.D. (Fraud Early Detection). FRED investigates when a welfare office worker believes someone applying for assistance is not being truthful about their situation. They may send an investigator out to your home to interview you or your neighbors. The information they gather can be used to cut off your cash, food stamps and medical benefits and to establish an "overpayment" of past benefits. 

IF you are being accused of fraud, request a copy of your "FRED report."  Your attorney should speak with the investigator to find out what s/he concluded and why. Sometimes the investigator comes to a conclusion based on false information from a third party.  Other times they may draw incorrect conclusions from what they see.

Example:  if they see someone else's car parked outside your home they may conclude that person is living with you. But it may be that the car has broken down and is parked outside your home.

What are my rights if I am being investigated?

If you have been accused of fraud and you are being investigated, contact an attorney about your individual case to make sure you provide any defenses you may have.  Generally, you have the following rights:

  • You do not have to talk to a FRED investigator (you should talk first to an attorney so that you can be sure your case is presented clearly);
  • If the FRED investigator comes to your home, you do not have to let a FRED investigator in  (ask the investigator  to come back another time when your representative is present with you) unless the investigator has a search warrant;
  • You must be told of these rights both orally and in writing, in the language you speak (this information must be given to adult recipients, not to children);
  • You cannot be denied benefits just because you refuse to talk to the investigator or let him into your home; AND
  • You have a right to look at your file (and get copies of any papers in it) to see why the FRED referral was made and why the Welfare office thinks you were not truthful.

What should I do if I have an overpayment?

If the office believes the overpayment happened due to your mistake, they will call it a "household error" and ask you to pay it back. If they determine that you provided all the information correctly but they made the mistake, they will call it an "administrative error" or "agency error."

If you have been accused of an overpayment - getting benefits that you were not eligible for - our publication How to Fight an Overpayment of Cash Assistance, Medical Assistance or Food Stamps gives information about the different kinds of overpayments. Our publication How to Present an Equitable Estoppel Defense tells how to try to get an overpayment cancelled so that you do not owe anything.

What can I do if the Welfare office accuses me of getting an intentional overpayment?

If you have been accused of a willful or intentional overpayment, or if the welfare office accuses you of fraud, they may refer you for prosecution.  For the DSHS office to determine that you have an intentional overpayment in food stamps there must be an Administrative Disqualification Hearing to determine an "Intentional Program Violation."  If you are on Temporary Assistance for Needy Families (TANF) or Medical Assistance, DSHS can send a notice of intentional overpayment without such a hearing. 

It is important to find out why the office is accusing you of fraud.  Tell your worker right away that you want a "fair hearing" if you disagree.  Sometimes the office is asking you to pay back benefits because you did not report income that you or a family member received.  You may be able to show that no money is owed, or that you did provide the information but the Welfare office lost it.  Or you may be able to explain that you did not provide certain information because you did not realize you needed to. 

Get legal advice before you talk to DSHS about what happened.  Otherwise you may find that you not only owe the welfare office money, you are also being accused of a serious crime. 

I am confused about what information I need to provide.  I have heard that I do not have to report some kinds of income.

You should report all income and assets to the welfare office.  The rules are complex and often change.  If you believe the welfare office is counting income or resources they should not, contact a supervisor or legal services office for help. 
If you are getting public assistance, you must report all changes in your income, resources, family size etc. within 10 days.  You should report in writing and keep a copy (with a date stamp from the welfare office).

What if I have not reported the income because another person, for instance, the parent of my children, has made threats against me?

If you are afraid to report income or other information because of domestic violence, seek legal help right away.    Ask a lawyer or domestic violence program advocate to help you get a protection order to keep you and your children safe.  Also discuss with your lawyer or advocate what to do about your public assistance (including past assistance) and whether to seek child support.

What if I need more income to take care of my family?

If you need additional income because of unexpected costs, ask your welfare office about emergency assistance.  Our publications on emergency assistance -   Additional Requirements, Consolidated Emergency Assistance Program and Diversion Cash Assistance ? have more information.

  Remember:  if you are denied these benefits, you can request a fair hearing and ask your legal services office for advice.

I am an immigrant.   If I am convicted of fraud, can it affect my immigration status in the United States?

Yes!  If you have not yet become a citizen, you may be deported if you are convicted of certain crimes, including welfare fraud.  This can happen, even if your family is here and you have lived in the United States for a long time. 

Even if a crime will not make you deportable, it may prevent you from meeting the good moral character requirement necessary to become a citizen.  If you are accused of any crime, make sure you are represented by an attorney and make sure the attorney speaks with an immigration lawyer about the effect of the crime on your immigration status. 

    Note:  Language and cultural barriers often lead to misunderstandings and cause accusations of fraud.  Be sure to tell the Welfare office that you need translated notices and a qualified interpreter if you do not speak English.

This publication provides general information concerning your rights and responsibilities. It is not intended as a substitute for specific legal advice.
This information is current as of the date of its printing,
May 2011.

© 2011 Northwest Justice Project. 1-888-201-1014
(Permission for copying and distribution granted to the Alliance for Equal Justice and individuals for non-commercial use only.)

 

Last Reviewed On: 05/22/11
 
 

Information, Not Legal Advice.  We are providing this information as a public service.  We try to make it accurate as of the date noted in the materials.  Sometimes the laws change.  We cannot promise that this information is always up-to-date and correct.  Most of the information provided on this web site is specific to Washington State law.

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