900 Numbers
by: Developed from materials provided by the Federal Trade Commission
Toll-Free and Collect Calls
The Federal Trade Commission (FTC) has made a rule concerning 900 number phone services.
This rule requires 900 number services to provide you with certain details.
It also offers other safeguards for you and your family.
Toll-Free Numbers
- Don't confuse 900 numbers with 800, 866, 877, or 888 numbers.
- You must pay for a 900 number call.
- 800 and 888 calls are free to you.
The FTC Rules makes it hard for 900 numbers to:
- use 800, 888, or other numbers that you might confuse with toll free numbers (they can use these types of numbers if you have signed a contract saying that they can);
- transferring you from an 800, 888, or other toll-free number to a 900 number;
- calling you back collect if you've dialed a toll-free number.
Collect Calls
- Under FCC regulations, pay-per-call services can't make collect calls to you if the charge would be more than the regular long distance charge for the call.
- You can't be charged for collect calls from anywhere unless you've stated clearly that you'll accept the charge.
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