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What to do if your concerned

In Wyoming, there is a person who looks after the needs of seniors.

The person is called the "Long Term Care Ombudsman."  This word is pronounced "Awm - buds - man."

  • The Ombudsman works with seniors and concerned family members to investigate and resolve problems faced by seniors;
  • The Ombusman also gives information to seniors and the agencies that serve them;

Who does the Ombudsman work with?

The Ombudsman works with people who live in long-term care homes. 

These include people in nursing homes, skilled nursing facilities, and home care programs.

He also works with

  • the family and friends of people in long term care;
  • people who work in long term care homes;
  • concerned groups who want to improve long-term care;


Why do we have an Ombudsman?

People in long-term care often have little contact with the outside world.  Some may feel that they do not have control over their own lives. 

  • The Ombudsman is someone who makes contact with seniors to help them solve their problems; 
  • The Ombudsman works to improve the lives of people in long term care;

What does the Ombudsman do?

  • The Ombudsman tries to solve complaints and problems;
  • He answers questions about long term care;
  • He helps seniors be more active in getting the care they need;
  • He looks at what needs to change in long term care and tries to make the changes happen;

What kinds of problems does the Ombudsman look at?

He looks at:

  • problems with billing or  costs;
  • complaints about the food and health care at long term care homes;
  • complaints about what happens when people try to get into, move between or move out of long term care homes;

Who Should I Call for Help?

If you have a complaint or want more information contact the Ombudsman at

Long Term Care Ombudsman
P.O. Box 94
Wheatland, Wyoming 82201

phone(307) 332-3283


You can also contact

Marcia Harvey
Community Services Representative, Aging Division
Phone: (307) 777-6103
Email:
mharve@state.wy.us

See Also [Locate Long Term Care Ombudsman]

Last Reviewed On: 08/14/04
 
 

 

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The Wyoming LawHelp is offered as a public service by Wyoming Legal Services.

Wyoming Legal Services is a statewide program that works to improve access to justice for Wyoming citizens.  Wyoming Legal Services  provides free legal services, including legal analysis, representation, information and education to low-income persons.  We also provide free advice & referral services to Wyoming senior citizens. 

The work of Wyoming Legal Services relies on grantors and private donations.  All donations are tax deductible.

The Wyoming LawHelp Stakeholder Advisory Committee includes (in alphabetical order):  Balwin & Crocker, PC, Centros de Recursos Latinos (Latino Resource Center), The Legal Services Clinic (University of Wyoming), The Self-Help Center, The Students` Attorney Office (University of Wyoming), The Wyoming Guardianship Corporation, Wyoming Legal Services, The Wyoming State Bar Foundation and The Wyoming Supreme Court

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