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LawHelpMN.org LiveHelp

Can't find the legal information that you need on LawHelpMN.org? Use LiveHelp to ask a LawHelpMN.org Web site specialist for help.

What is LiveHelp?

LiveHelp helps you find information on LawHelpMN.org.

You talk with a LawHelpMN.org Web site specialist by typing your question. Your question is sent immediately to the Web site specialist, and the Web site specialist quickly sends you the location of the information you're looking for, if available. (This is also called "chatting" or "instant messaging.")

LiveHelp is a project of the Minnesota Legal Services Coalition, the Minnesota State Bar Association, and the Minnesota Judicial Branch.

Who will I chat with?

You chat with LawHelpMN.org staff and volunteers. The staff and volunteers have been trained to help find information on LawHelpMN.org.

Who may use LiveHelp?

LiveHelp is for low- and moderate-income visitors to LawHelpMN.org. Other people who help low- and moderate-income people may also use LiveHelp.

When is LiveHelp available?

LiveHelp is usually available

Monday 9:00 am - 4:00 pm (Central)
Tuesday 9:00 am - 4:00 pm
Wednesday 9:00am - 4:00 pm
Thursday 9:30am - 4:30 pm
Friday 10:00 am - 5:00 pm

When LiveHelp is not available, please see our section "Not sure what you need?" on the front page of the website for common problems and where to find information, try using our Search Tool in the upper right corner of every page, or see our Directory of Legal Aid Offices in the top bar of every page. If you think you won't qualify for free Minnesota Legal Services, see our page on how to find a private attorney.

How does LiveHelp work?

LiveHelp is convenient and easy to use. Just click on the "Live Help" button on any page on LawHelpMN.org to begin.

You do not need to download or install software.

For help using LiveHelp, see "Having trouble using LiveHelp?"

What types of questions can I ask?

LiveHelp will help you find information on LawHelpMN.org. LawHelpMN.org has information about common civil legal problems, such as divorce, parenting plans, landlord and tenant issues, and disability benefits. LawHelpMN.org does not have information about criminal issues.

We will do our best to find resources or give you a phone number where you can get more help.

We can't give legal advice, and we can't tell you what to do to solve your legal problem.

Please read our Legal Information Service Policy for more information.

What does LiveHelp cost?

LiveHelp is free! We offer LiveHelp as a service to LawHelpMN.org visitors.

What personal information do we ask for?

You don't need to give us any personal information to use LiveHelp.

Read our privacy policy for more information.

Is LiveHelp Section 508 compliant?

LiveHelp uses LivePerson's Timpani software, which meets all current guidelines for compliance with Section 508 of the U.S. Rehabilitation Act (29 U.S.C.-794d) and ADA Guidelines.

The LivePerson software is designed to work with standard assistive technology hardware (such as specialty keyboards and Braille readers) as well as operating system technologies (such as stickykeys and mousekeys.)

For more information about LivePerson and accessibility, please visit the LivePerson Web site.

The information on this website is not legal advice.

The content of LawHelpMN.org ("this website") is intended for general information purposes only, and is not legal advice. Legal advice depends on the specific facts and circumstances of each individual's situation. Those seeking specific legal advice or assistance should contact an attorney.

The information on this website is only a summary of the law.

The content of this website may not contain complete statements of the law, and may contain information that applies only to Minnesota. We do not guarantee or warrant its accuracy because the law changes frequently, and may differ from place to place. Always contact an attorney to get complete, accurate, and up-to-date legal advice.

You may lose your legal rights if you miss deadlines.

Deadlines are extremely important in many legal situations. You may lose important legal rights if you do not act promptly. Contact an attorney for legal advice and for information about possible deadlines.

We are not responsible for the content of other websites.

This website provides links to other websites as a convenience to users. The other websites are responsible for the content found there, and we do not guarantee that the information on these websites is accurate, up-to-date, or relevant to your situation. Also, the fact that a link to another website is provided on this website does not mean that we endorse or recommend the other website.

Using this site does not establish an attorney-client relationship.

Viewing this website or sending an email message or survey response through this website does not create an attorney-client relationship. Generally, an attorney-client relationship is created by a written agreement between you and an attorney in which the attorney agrees to provide you with legal representation. Information sent by email may not be treated as confidential. An attorney should be contacted by telephone or in person, if possible.

Copyright Statement

Users of this website may download and print materials maintained within the website for personal, non-commercial use only. Materials linked to from the website and maintained on other websites may be protected by copyright, trademark, patent, or other intellectual property rights. The fact that we link to these other materials does not grant you a license to use those materials in any way that is inconsistent with the copyright protections of those materials; you are responsible for complying with applicable laws.

Lawyer Advertising Statement

Listings of attorneys on this website should not be considered lawyer advertising. Retaining the services of an attorney is an important decision that should not be based solely upon advertisements. Any listing of an attorney on this website is not a recommendation of the attorney. Before retaining the services of an attorney, you should investigate their qualifications and reputation.

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