LawHelp HTML Document

Your privacy is important to us.

Our privacy policy describes how we collect and use information about you. This policy covers only information collected by LawHelpMN.org LiveHelp.

This policy doesn't apply to other sites you reach through LiveHelp. You should read the privacy policies of other Web sites to learn how they collect and use information about you.

What information does LiveHelp collect?

LiveHelp collects information, such as

information about the computer, browser, and Internet Service Provider that you use;
the date and time when you visit;
the pages on LawHelpMN.org that you visit; and
other information you give to the Web site specialist and in the LiveHelp survey.

Every chat is recorded by Timpani, the software that we use. Timpani is owned by LivePerson ( http://www.liveperson.com/). LivePerson has a privacy policy that tells you what information they collect and how it is used. For further information about the LivePerson Privacy Policy, see http://www.liveperson.com/help/privacy.asp.

How do you use the information that you collect?

We do not sell, trade, or rent your personal information to others.
LiveHelp staff may use the information

to train Web site specialists,
to evaluate LiveHelp,
to report on the project's success, and
to perform other administrative tasks.

We will remove any information that someone could use to identify you before we use the information.

Do we share the information we collect online?

No, we do not share any information about you unless we are required by law to share.

Are the chat sessions encrypted?

Yes, LivePerson uses Secure Socket Layer (SSL) encryption to encode information as it goes between the LawHelpMN.org website specialist and the website visitor.

Who can I contact with question about this Privacy Policy?

You can contact LawHelpMN.org LiveHelp at statesupport@mnlegalservices.org if you have any questions about this Privacy Policy.

The information on this website is not legal advice.

The content of LawHelpMN.org ("this website") is intended for general information purposes only, and is not legal advice. Legal advice depends on the specific facts and circumstances of each individual's situation. Those seeking specific legal advice or assistance should contact an attorney.

The information on this website is only a summary of the law.

The content of this website may not contain complete statements of the law, and may contain information that applies only to Minnesota. We do not guarantee or warrant its accuracy because the law changes frequently, and may differ from place to place. Always contact an attorney to get complete, accurate, and up-to-date legal advice.

You may lose your legal rights if you miss deadlines.

Deadlines are extremely important in many legal situations. You may lose important legal rights if you do not act promptly. Contact an attorney for legal advice and for information about possible deadlines.

We are not responsible for the content of other websites.

This website provides links to other websites as a convenience to users. The other websites are responsible for the content found there, and we do not guarantee that the information on these websites is accurate, up-to-date, or relevant to your situation. Also, the fact that a link to another website is provided on this website does not mean that we endorse or recommend the other website.

Using this site does not establish an attorney-client relationship.

Viewing this website or sending an email message or survey response through this website does not create an attorney-client relationship. Generally, an attorney-client relationship is created by a written agreement between you and an attorney in which the attorney agrees to provide you with legal representation. Information sent by email may not be treated as confidential. An attorney should be contacted by telephone or in person, if possible.

Copyright Statement

Users of this website may download and print materials maintained within the website for personal, non-commercial use only. Materials linked to from the website and maintained on other websites may be protected by copyright, trademark, patent, or other intellectual property rights. The fact that we link to these other materials does not grant you a license to use those materials in any way that is inconsistent with the copyright protections of those materials; you are responsible for complying with applicable laws.

Lawyer Advertising Statement

Listings of attorneys on this website should not be considered lawyer advertising. Retaining the services of an attorney is an important decision that should not be based solely upon advertisements. Any listing of an attorney on this website is not a recommendation of the attorney. Before retaining the services of an attorney, you should investigate their qualifications and reputation.

LawHelpMN.org is a project of: