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Consumer Rights and Making a Consumer Complaint in DC

A comprehensive self-help site covering many topics such as identify theft, student aid, complaints, scams, credit, debt collection, and more. An online form to submit a consumer complaint to the D.C. Office of the Attorney General can be found at the linked website. The Office of the Attorney General does not represent individual consumers; however, the information you submit will help them determine whether there is a pattern or practice by a business that warrants investigation or possible legal action.

Credit Reports

Information about credit reports -- what they're used for, how to correct mistakes, and how to get free reports.

File a Complaint with the Consumer Financial Protection Bureau

If you have a problem with a bank, credit card company, or other financial institution, you can file a complaint with the Consumer Financial Protection Bureau, a federal agency created in the wake of the 2008-09 financial crisis to protect consumer rights.

Student Aid Information

General information about repayment, payment relief, disputes and other frequently asked questions, including a scam alert.

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