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Student Loans

Legal Information

Other Consumer Problems

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Student Aid Information

General information about repayment, payment relief, disputes and other frequently asked questions, including a scam alert.

Frequently Asked Questions About Student Loans

Information about how to obtain student loans, repayment requirements, and what do do if you cannot repay your loans.

Consumer Complaint Form

An online form to submit a consumer complaint to the D.C. Office of the Attorney General. The Office of the Attorney General does not represent individual consumers; however, the information you submit will help them determine whether there is a pattern or practice by a business that warrants investigation or possible legal action.

Credit Reports

Information about credit reports -- what they're used for, how to correct mistakes, and how to get free reports.

Financial Aid Information

Information on finding and applying for financial aid, repaying financial aid, and financial aid resources for schools.

File a Complaint with the Consumer Financial Protection Bureau

If you have a problem with a bank, credit card company, or other financial institution, you can file a complaint with the Consumer Financial Protection Bureau, a federal agency created in the wake of the 2008-09 financial crisis to protect consumer rights.

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