Making Complaints About a Bank

Description:

COC handles complaints between consumers and national banks (those which have N.A. after their name). There are also frequently asked questions and answers for bank customers.

Hours of Operation:

• Monday - Friday
• 8:00 a.m. - 8:00 p.m.

Address:
Administrator of National Banks
Washington, DC 20219

Toll Free Phone: 1-800-613-6743

TTY: (713) 658-0340

Website: https://helpwithmybank.gov/

Email: publicaffairs3@occ.treas.gov