Phone Slamming - Switching of Your Long Distance Phone Service Without Your Knowledge
Slamming is the illegal practice of switching a consumer's traditional wireline telephone company for local, local toll, or long distance service without permission. The FCC's slamming rules help protect consumers from illegal switches, and provide a remedy if you've been slammed.
5 Things to Know When Online Shopping Goes Wrong: Black Friday is Coming
This presentation and accompanying documents provide information about the Mail, Internet, or Telephone Order Merchandise Rule that governs the obligations of a seller where a buyer has ordered merchandise from the seller by mail, internet or telephone. Learn about your rights when something goes wrong with your order.
Econsumer.gov: Your Site for Cross-Border E-Commerce Complaints
Econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.
National Do Not Call Registry
The Federal Trade Commission's National Do Not Call Registry allows you to opt out of receiving calls from telemarketers. Go to this website to register or to report unwanted calls.
