Slamming is the illegal practice of switching a consumer's traditional wireline telephone company for local, local toll, or long distance service without permission. The FCC's slamming rules help protect consumers from illegal switches, and provide a remedy if you've been slammed.
In this episode of Level Up Law, Consumer Unit Head Attorney Susan Ingles provides information from the Mail, Internet, or Telephone Order Merchandise Rule that governs the obligations of a seller in sales where a buyer has ordered merchandise from a seller by mail, internet or telephone. Learn about your rights when something goes wrong with your order.
Econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.
The National Do Not Call Registry is open for business, putting consumers in charge of the telemarketing calls they get at home. The Federal government created the national registry to make it easier and more efficient for you to stop getting telemarketing calls you don’t want.
The National Do Not Call Registry was created to stop unwanted sales calls. It’s free to register your home or cell phone number. If you’ve already added your phone number to the Do Not Call Registry and are still getting a lot of unwanted calls, odds are the calls are from scammers. Read about blocking unwanted calls to find out what to do about them. If you answer one of these calls, hang up and report the call to the FTC.