Bill of Rights for Residential Customers of Wastewater Utilities
For wastewater utility customers. Know your rights and responsibilities and whom to contact for assistance when it comes to questions or problems regarding regulated wastewater service.
Bill of Rights for Residential Customers of Water Utilities
Know your rights and responsibilities and whom to contact for assistance when it comes to questions or problems regarding regulated water service.
Bill of Rights for Telephone Utilities
For telephone utility customers. Know your rights and responsibilities and whom to contact for assistance when it comes to questions or problems regarding regulated telecommunications services.
Energy and Utility Assistance for Older Americans
Many older Americans struggle to afford the cost of heating and cooling their home. If you don’t qualify for the Low-Income Home Energy Assistance Program (LIHEAP) program, you may be eligible for other types of energy assistance. Read the article below for tips on finding utility bill forgiveness, rate discounts, and other relief options in your area.
Information on Utility Allowances for Residents in Subsidized Housing.
If you live in federally subsidized housing, a utility allowance is an amount you receive to cover reasonable utility bills. If the utility allowance is too low, you are being overcharged for rent. This pamphlet helps you determine if there is a problem with your utility allowance and what to do about it.
Low Income Home Energy Assistance Program
Low-Income Home Energy Assistance Program (LIHEAP) provides Direct Assistance for Heating and Cooling; Emergency Crisis Assistance Program (ECAP) for Heating and Cooling; and Supplemental Funding for the Low-Income Weatherization Program (WAP). LIHEAP is a Federal emergency assistance block grant funded by the U.S. Department of Health and Human Services. Go to this website to find out if you qualify for assistance.
Understanding Your Telephone Bill
Monthly phone bills can be confusing, which may be one reason the Federal Communications Commission receives tens of thousands of billing complaints yearly. To avoid surprises, learn to read your bill, understand your rights, and know what to do if you find a problem.
