How to File a Consumer Complaint about a Bank
Authored By: Federal Reserve Board
If you have a complaint about a bank or other financial institution, the Federal Reserve System might be able to help you. The Federal Reserve is responsible for carrying out many of the federal laws that protect consumers in their dealings with financial institutions. We can help individual consumers by: (1) Answering questions about banking practices, and (2) Investigating complaints about specific banks under our supervisory jurisdiction.